Course Outline

Outlook 2003/2007/2010:  Essentials

 

Days:  1

Prerequisites:  Windows Introduction, or equivalent experience

 

 


Unit 1:  Outlook 2003 basics

·         An introduction to Outlook 2003

·         Exploring Outlook Today

·         Using Help

Unit 2:  Outlook mail

·         Creating and sending messages

·         Handling messages

·         Using Address Books

·         Printing a message as a file

Unit 3:  Managing e-mail and Contacts

·         Managing e-mail

·         Working with Contacts

Unit 4:  Managing Tasks

·         Working with tasks

·         Inserting Outlook items into e-mail

Unit 5:  Managing appointments and events

·         Working with appointments

·         Categorizing appointments

·         Modifying appointments

·         Working with events


Unit 6:  Managing meetings

·         Working with meeting requests

·         Managing meeting requests

·         Handling meeting responses

Unit 7:  Advanced e-mail techniques

·         Working with personal folders

·         Working with the Organize page

·         Working with Signatures

·         Using voting buttons